Azalea Park, Florida, 32825
Job description
The Operations Manager plays a crucial role in leading customer service teams and acting as the main liaison for client programs. This position involves monitoring performance metrics, fostering ongoing enhancements, and managing personnel functions, such as recruitment, training, and evaluating staff performance. The perfect candidate will demonstrate outstanding communication skills and proficiency in analyzing program performance to achieve financial objectives. They should excel in building professional relationships and adeptly addressing intricate challenges within a call center setting.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
