Job description
Job Summary
The Office Receptionist role within the Family Medicine department is essential for ensuring a smooth and efficient front office operation. This position involves managing patient interactions, scheduling appointments, and addressing inquiries to promote a welcoming environment for patients and staff.
Responsibilities
- Greet patients and visitors with a friendly demeanor.
- Answer phone calls and direct them appropriately.
- Schedule and confirm patient appointments efficiently.
- Maintain patient records and update information as required.
- Assist with billing processes and insurance verifications.
- Handle incoming and outgoing correspondence.
- Ensure the reception area is tidy and organized.
Qualifications
- Strong communication and interpersonal skills.
- Previous experience in a medical office or reception role is preferred.
- Familiarity with medical terminology and insurance protocols.
- Proficient in computer skills and office software.
- Ability to multitask in a fast-paced environment.
- Attention to detail and strong organizational abilities.
Location
City, State Zip
Work Arrangement
On-site
Avita Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
