Job Summary
The primary objective of this role is to act as the initial contact for customers, assisting them in navigating the rental process effectively. The position also focuses on enhancing revenue through the upselling of vehicle upgrades and additional services while ensuring a high standard of customer satisfaction and professionalism.
Responsibilities
- Guide customers throughout the rental process, providing them with necessary information and assistance.
- Maximize revenue by promoting and upselling vehicle upgrades and services.
- Achieve set sales targets while maintaining exceptional customer service standards.
- Handle customer inquiries and resolve issues to ensure a pleasant rental experience.
Qualifications
- A successful background in sales or customer service roles is required.
- Strong verbal communication skills are essential for effective customer interactions.
- A valid US driver’s license with an impeccable driving record is mandatory.
- Willingness to work during nights, weekends, and holidays as needed.
SIXT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
