Job Summary
The Patient Access Specialist is responsible for overseeing the processes of patient intake, registration, and insurance verification. This role involves offering financial counseling and managing appointment scheduling while also ensuring the coordination of necessary documentation, addressing patient inquiries, and aiding in health information management activities.
Responsibilities
- Manage the intake and registration of patients efficiently.
- Verify patient insurance details and assist with financial counseling.
- Schedule appointments and coordinate related documentation.
- Address and resolve concerns raised by patients.
- Support activities related to health information management.
Qualifications
- High school diploma or GED is required.
- A minimum of one year of experience in patient access is necessary.
- Strong aptitude for navigating various systems effectively.
- Commitment to maintaining high standards of service excellence.
Inova provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
