Job description
Job Summary
The Patient Coordinator at Roos Orthodontics plays a vital role in ensuring a seamless experience for patients throughout their orthodontic journey. This position involves managing patient interactions and administrative tasks to support the overall efficiency of the practice.
Responsibilities
- Assist patients with scheduling and confirming appointments, ensuring optimal organization of the clinic schedule.
- Provide information about treatments and services offered, helping patients make informed decisions.
- Coordinate patient communications, addressing inquiries and concerns promptly and professionally.
- Maintain accurate patient records and documentation to ensure compliance with healthcare regulations.
- Collaborate with clinical staff to enhance patient experience and care.
Qualifications
- High School Diploma or equivalent; further education in healthcare administration or related field is a plus.
- Previous experience in a patient-facing role, preferably within a healthcare setting.
- Excellent interpersonal and communication skills, ensuring a welcoming environment for patients.
- Strong organizational abilities and attention to detail in managing multiple tasks.
- Proficient in using office software and dental practice management systems.
Location
City, State Zip
Work Arrangement
On-site
Specialty Dental Brands-WA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
