Job description
Job Summary
The Patient Coordinator at Roos Orthodontics plays a vital role in ensuring a seamless experience for patients throughout their orthodontic journey. This position involves managing patient interactions and administrative tasks to support the overall efficiency of the practice.
Responsibilities
- Assist patients with scheduling and confirming appointments, ensuring optimal organization of the clinic schedule.
- Provide information about treatments and services offered, helping patients make informed decisions.
- Coordinate patient communications, addressing inquiries and concerns promptly and professionally.
- Maintain accurate patient records and documentation to ensure compliance with healthcare regulations.
- Collaborate with clinical staff to enhance patient experience and care.
Qualifications
- High School Diploma or equivalent; further education in healthcare administration or related field is a plus.
- Previous experience in a patient-facing role, preferably within a healthcare setting.
- Excellent interpersonal and communication skills, ensuring a welcoming environment for patients.
- Strong organizational abilities and attention to detail in managing multiple tasks.
- Proficient in using office software and dental practice management systems.
Location
City, State Zip
Work Arrangement
On-site
