**Patient Service Representative**
The Patient Service Representative plays a key role in coordinating patient appointments and efficiently handling a high volume of incoming calls. This individual serves as the main liaison among patients, healthcare providers, and office staff, ensuring that medical records are kept accurate and compliant with HIPAA regulations. Applicants should have a high school diploma, with a preference for those who have at least one year of experience in a healthcare setting or call center. Essential skills for this position include familiarity with computerized scheduling software, knowledge of medical terminology, and excellent communication abilities.
ORTHOCINCY provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
