Job Summary
The Medical Office Assistant plays a crucial role in providing support to the healthcare team by ensuring efficient patient interactions and administrative tasks within the medical office setting. This position requires a blend of interpersonal skills and administrative efficiency to foster a welcoming environment for patients.
Responsibilities
- Greet patients and offer assistance with their needs.
- Manage incoming calls and coordinate appointment scheduling.
- Prepare and update patient charts thoroughly.
- Process patient checkouts, handle payments, and manage insurance information, claims, and referrals utilizing the EHR system.
- Monitor the flow of patients to ensure a smooth operation.
- Complete end-of-day financial and reporting activities.
- Assist in maintaining a safe and orderly office environment.
Qualifications
- A high school diploma or equivalent is mandatory.
- Prior experience in a medical office setting, along with knowledge of medical coding or billing, is advantageous.
- Proficient keyboarding skills and familiarity with Electronic Health Record (EHR) systems are essential.
- Strong organizational and communication skills are required.
- Must have reliable transportation.
- A professional reference should be provided.
Cataract and Laser Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
