Job Summary
The Patient Services Representative plays a vital role in delivering exceptional customer service and facilitating patient interactions within the healthcare setting. This position acts as a primary point of contact for patients, addressing inquiries and assisting them with their healthcare needs to ensure a positive experience.
Responsibilities
- Provide excellent customer service to patients and their families.
- Handle patient inquiries, scheduling, and appointment confirmations.
- Support the administrative tasks of the healthcare facility.
- Maintain accurate patient records and documentation.
- Collaborate with healthcare team members to coordinate patient care.
Qualifications
- High school diploma or equivalent; further education in healthcare is a plus.
- Previous experience in a customer service or healthcare setting is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficient in computer systems and healthcare-related software.
Location
City, State Zip
Work Arrangement
On-site
Tanner Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
