Job Summary
The Pharmacy Technician will be the main point of contact for both patients and healthcare professionals, overseeing the coordination of medication refills while responding to incoming phone inquiries. This position also involves managing insurance claim denials and ensuring the smooth execution of the prior authorization process.
Responsibilities
- Act as the primary liaison for patients and healthcare providers.
- Coordinate medication refills efficiently.
- Respond to inbound phone calls related to pharmacy services.
- Address and resolve insurance claim rejections.
- Facilitate the prior authorization process for medications.
Qualifications
- Minimum of one year of experience working as a pharmacy technician.
- Possession of a valid state registration or license as a pharmacy technician.
- Strong understanding of medical terminology.
- Exceptional customer service abilities.
- Able to work independently and efficiently.
Onco360 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
