Job Summary
The primary function of this role is to serve as a bridge between clients, agents, and examiners, facilitating communication and managing incoming inquiries. In addition, this position entails conducting medical examinations at the center, which includes tasks such as venipuncture, EKG tests, and specimen collection.
Responsibilities
- Act as a point of contact for clients, agents, and examiners to address inquiries.
- Coordinate the scheduling of appointments and examinations.
- Conduct in-center medical assessments, performing tasks like venipuncture and EKG.
- Collect specimens as part of the medical examination process.
Qualifications
- Minimum of one year of experience in customer service and phlebotomy.
- Experience working with both pediatric and geriatric patient populations.
- High school diploma or equivalent is mandatory.
- Proficiency in typing at least 40 words per minute.
- Familiarity with Microsoft Office applications.
Quest Diagnostics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
