Job description
The representative will be responsible for managing a substantial number of incoming and outgoing calls to support patients with their account inquiries and payment options. This role involves meticulous documentation of all interactions and striving to meet established performance targets while exhibiting professionalism and empathy. Candidates should possess a minimum of one year of experience in customer service, billing, or collections, along with excellent communication abilities. Additionally, applicants must live in designated states and maintain a quiet home office with high-speed internet access.
BCA Financial Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
