Job Summary
The Scheduler-Intermediate position at HOPD Mays Cancer Center focuses on managing scheduling responsibilities for infusion services, ensuring optimal operational efficiency. This role demands excellent organization and communication skills to coordinate patient appointments, streamline workflows, and enhance patient care experiences.
Responsibilities
- Manage and oversee the scheduling of appointments for patients receiving infusion therapy.
- Coordinate with medical staff to optimize patient scheduling and resource allocation.
- Ensure accurate and timely entry of patient information in the scheduling system.
- Maintain up-to-date records and documentation related to patient appointments.
- Act as a liaison between patients, healthcare providers, and administrative personnel to facilitate smooth operations.
- Address patient inquiries regarding scheduling and provide exceptional customer service.
Qualifications
- Proven experience in scheduling or administrative roles, preferably in a healthcare setting.
- Strong organizational and multitasking abilities to handle a high volume of patient appointments.
- Excellent communication skills, both verbal and written, to effectively interact with patients and staff.
- Familiarity with medical terminology and healthcare procedures related to infusion therapy.
- Proficient with scheduling software and electronic health record systems.
UT Health San Antonio provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
