The Digital Field Service Engineer plays a key role in the installation, setup, and troubleshooting of networked ophthalmic devices to guarantee peak performance. This position involves working closely with customer IT departments as well as internal teams to facilitate the adoption of digital technologies and deliver proactive technical assistance. Applicants should hold an associate’s degree or have comparable experience, along with a minimum of 2 years in a related professional field. Strong English language skills and expertise in managing network integration and ensuring cybersecurity compliance are essential.
Alcon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
