Job Summary
The role involves planning and coordinating proactive service deliveries to meet customer priorities, ensuring optimal performance of essential solutions. It includes offering strategic direction for platform modernization and the implementation of AI-driven business transformations while working closely with both support and engineering teams.
Responsibilities
- Plan and coordinate proactive service deliveries aligned with customer needs.
- Ensure peak performance of mission-critical solutions.
- Provide strategic guidance for the modernization of platforms.
- Facilitate AI-powered business transformation initiatives.
- Collaborate effectively with support and engineering teams.
Qualifications
- Bachelor’s degree in a relevant field.
- A minimum of 4 years of experience in cloud services, infrastructure, or IT consulting.
- Strong technical proficiency in Microsoft 365 and Teams.
- Experience with AI-enabled workplace solutions.
Microsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
