Job Summary
The Senior Manager of Client Partnerships is responsible for the daily management of in-house support teams, focusing on effective workload distribution and high-quality service delivery. This position requires oversight of team performance, quality assurance, and staff development, while collaborating with leadership to synchronize client priorities with operational goals.
Responsibilities
- Manage daily operations of client support teams to ensure efficient service delivery.
- Oversee and enhance team performance and maintain quality standards.
- Facilitate development initiatives for team members.
- Collaborate with leadership to align client needs with operational processes.
Qualifications
- Minimum of 5 years of experience in operations, retail merchandising, or client support.
- At least 2 years of leadership experience is preferred.
- An associate or bachelor’s degree is preferred; however, comparable professional experience may be taken into account.
TruX Retail Partner provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
