Job Summary
The Talent Operations Advisor I is a key contact for new associates, providing guidance and support throughout onboarding. This role helps ensure a smooth, timely experience by assisting with required processes and responding to questions while protecting confidential information.
Responsibilities
- Guide new associates through onboarding, including I-9 verification and required training.
- Respond to and manage inquiries through a case management tool.
- Meet established service level agreements when handling requests.
- Maintain the confidentiality of associate and process information.
Qualifications
- Associate degree in human resources, business, or a related field.
- At least one year of experience in customer service or a support role.
- Strong organizational and communication skills.
Acosta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
