Job Summary
In this customer-facing role at Walmart kiosk locations, you will support clients through one-on-one tax interviews and respond to questions from walk-in customers. The position is suited to someone who enjoys helping people, communicates comfortably with customers and employees, and is eager to learn tax preparation procedures. No previous tax experience is needed; paid training is provided.
Responsibilities
- Conduct one-on-one interviews with clients to assist with the tax preparation process.
- Answer questions from customers visiting the Walmart kiosk.
- Proactively approach and engage with customers and Walmart employees.
- Learn and apply tax preparation procedures through the training provided.
- Provide support while working independently and collaborating with the team as needed.
Qualifications
- Basic computer skills.
- Ability to work effectively both independently and as part of a team.
- Willingness to learn tax preparation procedures and participate in paid training.
- Comfort engaging with customers and answering their questions.
- Prior tax preparation experience is not required.
Jackson Hewitt - 3313 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
