Job Title: Senior Technical Support Specialist
In this role, you will be the primary escalation point for intricate technical challenges, delivering expert troubleshooting for data-centric applications and enterprise systems. You will serve as a key intermediary during the implementation stages and offer guidance to junior support team members, facilitating technical preparedness and knowledge transfer. Candidates must have over 6 years of experience in technical support, application diagnostics, or systems engineering. A robust expertise in SQL, relational database management, API web services, and Linux/Unix environments is essential.
Vertex Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
