**Job Title: Technology Support Specialist II**
The Technology Support Specialist II delivers daily helpdesk assistance, manages user devices, and directs IT initiatives across the organization. Key responsibilities include managing support tickets, executing system updates, and offering on-site assistance at the Indianapolis office when necessary. Candidates should possess a minimum of 2 years of experience with Active Directory, Microsoft 365, and managing end-user devices. Excellent communication and problem-solving abilities, along with the capacity to work effectively both independently and as part of a team, are crucial for this role.
American College of Education provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
