Job Summary
The Assistant Branch Manager is instrumental in facilitating the branch’s everyday operations by overseeing customer quotations, work order processing, and procurement tasks. This role acts as a vital connection between field staff, suppliers, and management to promote operational effectiveness and deliver superior customer service.
Responsibilities
- Manage customer quotes and oversee work orders to ensure timely processing.
- Coordinate procurement activities to maintain adequate stock and supplies.
- Serve as the primary communication link among field personnel, vendors, and leadership.
- Contribute to operational efficiencies by identifying areas for improvement.
- Ensure exceptional customer service standards are met consistently.
Qualifications
- A high school diploma or equivalent certification is required.
- At least two years of relevant experience in administrative, dispatching, or operational support roles.
- Proficiency in Microsoft Office applications is a must.
- Experience in mechanical or construction-related industries is highly desirable.
