Job Summary
This role is responsible for overseeing incoming sales leads, directing them to the relevant sales managers, and managing group bookings from the contracting phase all the way to departure. The position requires precise maintenance of sales records and involves reviewing contracts and rate agreements. Additionally, the role includes coordinating communications related to reservations and billing across various departments, while actively seeking ways to enhance sales processes and systems.
Responsibilities
- Manage sales lead intake and distribution to sales managers.
- Coordinate group bookings from initial contracts to customer departure.
- Maintain precise and detailed sales records.
- Review and analyze contracts and rate agreements.
- Facilitate communication between departments regarding reservations and billing.
- Contribute to the improvement of sales processes and systems.
Qualifications
- Experience in sales coordination, finance coordination, or related fields.
- Strong organizational and time-management abilities.
- Excellent communication and customer service skills.
- Proficient in managing databases and utilizing Google Workspace.
- Aptitude for learning new tools and managing multiple projects autonomously.
- Goal-oriented with a focus on achieving metrics.
