Job Summary
The role entails processing, tracking, retrieving, filing, and submitting requests for member medical records and information while ensuring adherence to relevant deadlines and regulatory standards. The individual will maintain accurate and secure records, update on the status of requests, follow up as necessary, manage invoice reconciliation as instructed, and support reporting and correspondence activities.
Responsibilities
- Process and track member medical records and information requests efficiently.
- Ensure compliance with applicable deadlines and regulatory requirements.
- Maintain secure and accurate records of medical information.
- Communicate the status of requests and conduct follow-ups appropriately.
- Reconcile invoices as directed by management.
- Assist in the preparation of reports and correspondence related to medical records.
Qualifications
- A high school diploma or equivalent is mandatory.
- Strong organizational and clerical skills, including proficiency in typing and filing.
- Ability to handle sensitive information with discretion.
- Familiarity with HIPAA and relevant regulations is essential.
- Excellent communication skills and attention to detail are required.
- Strong time management abilities are crucial.
- Experience with medical records systems and knowledge of medical terminology are preferred.
