Job description
Job Summary
The Front Office Receptionist at Shoshone Clinic serves as the first point of contact for patients and visitors, ensuring a welcoming environment and smooth operations. This role is crucial for managing front desk activities, scheduling appointments, and assisting with general administrative tasks in a healthcare setting.
Responsibilities
- Greet and check in patients as they arrive, providing assistance with forms and processes.
- Schedule and confirm appointments, effectively managing the calendar and patient flow.
- Handle phone inquiries and direct calls to appropriate personnel as necessary.
- Maintain accurate patient records and update information as needed.
- Process patient insurance information and verify eligibility.
- Assist with billing inquiries and manage payment collections.
- Support clinic staff with administrative tasks to ensure efficient operations.
Qualifications
- Previous experience in a receptionist or administrative role, preferably in a healthcare environment.
- Strong communication and interpersonal skills to effectively interact with patients and colleagues.
- Proficiency in using computer systems and office software for scheduling and record-keeping.
- Ability to multitask and prioritize in a fast-paced environment.
- Attention to detail and a professional demeanor to maintain patient confidentiality.
Location
Shoshone Clinic, Shoshone, ID 83352
Work Arrangement
On-site
