Job description
Job Summary
The Front Desk Medical Receptionist plays a vital role in ensuring smooth operations at our medical facility. This position involves managing patient interactions and facilitating efficient front office processes to enhance patient care and satisfaction.
Responsibilities
- Greet patients and visitors upon arrival, ensuring a warm and professional atmosphere.
- Handle patient check-in and check-out procedures effectively.
- Manage appointment scheduling and confirmations, while responding to inquiries regarding services offered.
- Maintain accurate patient records and update information in the system as needed.
- Assist with insurance verification and coordinate billing inquiries.
- Provide general administrative support to healthcare staff as needed.
Qualifications
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Previous experience in a medical reception or administration role is preferred.
- Strong communication and interpersonal skills to effectively interact with patients and staff.
- Proficient in using computer systems and medical software applications.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
Location
Work Arrangement
On-site
