Job Summary
The primary function of this role is to provide comprehensive support within a clinical setting by managing patient interactions and administrative tasks. This involves greeting and registering patients, handling appointment scheduling, and maintaining essential medical records.
Responsibilities
- Welcome and register patients upon arrival.
- Schedule and manage patient appointments efficiently.
- Answer incoming calls and direct them appropriately.
- Maintain accurate and timely medical records.
- Perform various clerical duties necessary for clinic operations.
- Verify billing details and insurance information.
- Obtain necessary authorizations for procedures.
- Coordinate patient referrals as needed.
- Collect payments and manage financial transactions.
- Facilitate communication between patients and healthcare staff.
Qualifications
- A minimum of six months to one year of relevant experience or an equivalent combination of education and experience.
- Proficiency in reading and writing English to ensure effective communication.
- Spanish language skills are advantageous.
- Strong patient-service orientation and the ability to maintain confidentiality.
- Capability to perform physically demanding tasks typical of a clinical environment.
