Job Summary
The Patient Navigator plays a crucial role in enhancing access to healthcare for new patients. This position involves collecting medical information and fostering effective communication between patients, their families, and oncology clinics, ensuring a seamless experience within the healthcare system.
Responsibilities
- Coordinate patient access to care by gathering necessary medical information.
- Facilitate communication among patients, families, and oncology clinics.
- Manage and maintain accurate patient records.
- Process authorization requests for healthcare services.
- Ensure effective scheduling of appointments and healthcare services.
Qualifications
- Must possess a high school diploma or GED.
- Minimum of one year of experience working in a medical office or hospital call center.
- Ability to understand and use medical terminology.
- Familiarity with insurance authorization processes.
- Experience with relevant clinical software systems is essential.
