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Customer Account Specialist

Collections Specialist

Houston, Texas, 77002

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Full Time
Onsite
$52000 - $58240/yr
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Job Summary

The Collections Specialist is responsible for overseeing designated accounts receivable, examining aging reports, and engaging with customers to rectify overdue payments. This role also requires teamwork with internal teams to resolve billing issues and uphold precise financial documentation.

Responsibilities

  • Manage assigned accounts receivable effectively.
  • Monitor and analyze aging reports to identify past-due accounts.
  • Contact customers to facilitate the resolution of overdue balances.
  • Collaborate with various departments to address any billing discrepancies.
  • Maintain accurate and up-to-date financial records.

Qualifications

  • High school diploma or GED is required; a degree in Accounting, Finance, or Business is preferred.
  • Prior experience in collections or accounting-related positions is advantageous.
  • Proficiency with Microsoft Office applications is essential.
  • Strong communication skills are necessary for customer interaction and team collaboration.
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supports..pdf, .doc, .docx, or .txt file