Job Summary
The Director of Appeals and Community Resolutions is responsible for guiding the operations of the department, management of intricate cases, and ensuring adherence to state regulations. This role involves enhancing team capabilities, evaluating performance metrics, and partnering with upper management to drive strategic advancements.
Responsibilities
- Oversee the daily operations of the Appeals and Community Resolutions team.
- Manage and resolve complex cases efficiently.
- Ensure compliance with relevant state policies and regulations.
- Develop and nurture team members’ professional growth.
- Analyze performance data to identify areas for improvement.
- Collaborate with senior leadership to implement strategic initiatives.
Qualifications
- A master’s degree or Juris Doctor is required.
- Minimum of seven years of increasingly responsible experience in human services or a related area.
- At least three years of experience in management roles.
- Familiarity with California regional center operations and related administrative processes.
