Job Summary
The role involves registering patients by gathering and inputting personal, insurance, and financial details, ensuring compliance with required documentation and signatures, while also managing the scanning of records. It also encompasses coordinating authorizations and payments, maintaining emergency registration records, ensuring patient confidentiality, and delivering prompt and supportive service to patients, their families, and clinical personnel.
Responsibilities
- Collect and accurately enter demographic and insurance information of patients.
- Obtain necessary documents and signatures for registration.
- Scan patient records for electronic storage and retrieval.
- Coordinate payment processes and authorization requests.
- Maintain accurate records related to emergency registrations.
- Ensure the confidentiality of patient information.
- Provide timely assistance and support to patients and clinical staff.
Qualifications
- High school diploma or GED is required.
- One to three years of recent experience in acute-care hospital registration or business office roles.
- Familiarity with Medicare, Medi-Cal, and third-party billing processes.
- Understanding of admissions, registration, and insurance verification procedures.
- Typing speed of at least 35 words per minute.
- Proficiency in Spanish or another additional language is preferred.
