Job Summary
This role focuses on the installation, commissioning, programming, and troubleshooting of CNC and fabrication machinery at client locations. The objective is to ensure that the equipment reliably produces parts while enabling customers to operate the machines with confidence. Furthermore, the position entails supporting the sales process through demonstrations, conducting site evaluations, and training both customers and technicians.
Responsibilities
- Install and commission CNC and fabrication equipment at customer sites.
- Program and troubleshoot machinery to ensure optimal functionality.
- Conduct equipment demonstrations and participate in site assessments to support sales.
- Provide training for customers and technical staff.
- Offer remote assistance and share valuable insights from the field with internal teams.
Qualifications
- A minimum of five years of hands-on experience with advanced CNC machining.
- At least three years of experience in field service roles focused on installation, training, and maintenance of industrial machinery.
- A technical degree, certificate, or apprenticeship, or equivalent practical experience.
- Proficient in CNC programming and controls with skills in electrical, hydraulic, and pneumatic troubleshooting.
- Excellent communication skills and a willingness to travel 40–50% of the time.
