Job Summary
The Field Service Technician role based in Portland, OR, focuses on delivering exceptional service and support for high-quality equipment. This position plays a crucial part in maintaining the reputation of the company as a reliable partner for food manufacturers, ensuring that clients receive the utmost care and service.
Responsibilities
- Perform routine maintenance and service on equipment to ensure optimal performance.
- Assist customers with equipment issues and provide technical support as needed.
- Maintain communication with the team to ensure efficient service delivery.
- Document service activities and communicate any necessary follow-up actions.
Qualifications
- Experience in field service or relevant technical support roles.
- Strong understanding of food manufacturing equipment and processes.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills for interacting with customers and team members.
