Job Summary
The Bilingual Receptionist plays a crucial role in providing a welcoming environment for visitors, managing phone communications, and coordinating appointments for legal aid services. This position involves various administrative duties, including tracking visits, processing donations, and ensuring the confidentiality of sensitive information.
Responsibilities
- Greet and assist visitors in a friendly and professional manner.
- Manage incoming phone calls and redirect them as necessary.
- Schedule and confirm appointments for legal aid consultations.
- Maintain accurate logs of visitations and appointments.
- Process and acknowledge donations received by the organization.
- Safeguard confidential records and ensure proper handling of sensitive information.
Qualifications
- High school diploma or equivalent is required.
- Bilingual proficiency in English and Spanish is essential.
- A minimum of one year of experience in a receptionist or similar role is preferred.
- Familiarity with Microsoft Word and Excel is advantageous.
