Job description
The Account Resolution Representative is tasked with handling both incoming and outgoing calls to secure payments for medical and non-medical accounts. This role requires maintaining a professional standard of communication while complying with legal standards including FDCPA, FCRA, and HIPAA. Applicants should possess a minimum of one year of experience in collections, customer service, or call center operations. A reliable, high-speed wired internet connection is essential, along with the capability to thrive in a dynamic, deadline-driven setting.
