Job Summary
The Office Manager plays a crucial role in overseeing both front and back-office personnel, nurturing relationships with employees and patients, and ensuring that operational objectives are achieved efficiently. This position also encompasses responsibilities related to scheduling appointments, articulating treatment plans, as well as processing insurance claims and payments to facilitate smooth operations within the dental practice.
Responsibilities
- Supervise front and back-office staff to maintain effective workflow.
- Manage employee and patient interactions to foster positive relationships.
- Ensure that operational goals and targets are successfully met.
- Oversee the scheduling of appointments and the explanation of treatment plans.
- Process insurance claims and payments accurately and promptly.
Qualifications
- Prior managerial experience in a dental or medical setting.
- Experience as a dental assistant is preferred.
- Strong customer service orientation with a proven track record.
- Proficiency in dental practice management software.
- Able to thrive in a fast-paced, hands-on working environment.
