Job Summary
The specialist plays a vital role in mitigating account delinquency by actively overseeing customer accounts and executing internal collection initiatives.
Responsibilities
- Monitor customer accounts to prevent delinquency.
- Initiate communication with customers regarding overdue balances.
- Process payments accurately and efficiently.
- Maintain precise aging reports for accounting purposes.
Qualifications
- Associate degree or equivalent experience is required.
- Minimum of two years of experience in credit and collections.
- Strong proficiency in Microsoft Office applications.
- Familiarity with the Fair Credit Reporting Act is essential.
