Job Summary
This position requires a dedicated individual to manage phone coverage and facilitate administrative tasks related to case management. The candidate will play a crucial role in maintaining organized complaint files and ensuring accurate updates to tracking databases, while also coordinating communication among different internal departments.
Responsibilities
- Provide phone coverage to assist clients and staff.
- Support case-related administrative functions efficiently.
- Organize and maintain complaint files systematically.
- Update and manage tracking databases to ensure accurate information flow.
- Coordinate communication and information sharing between various internal units.
Qualifications
- High school diploma or equivalent is mandatory.
- A minimum of three years of experience in community work or similar activities is required.
