**Job Title: Healthcare and Insurance Conversation Representative**
In this role, the representative oversees AI-driven interactions between healthcare professionals and insurance agents, stepping in with human support when needed to guarantee precise documentation. Duties include confirming insurance eligibility, handling prior authorizations, and ensuring effective communication across various digital channels. Applicants should have a minimum of a high school diploma or GED and at least 6 months of customer service experience, preferably in a call center or similar setting. Essential skills include excellent data entry capabilities, technical proficiency, and the ability to operate independently in a remote, AI-supported environment.
Aston Carter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
