San Antonio, Texas, 78217
Job description
**Job Title: Contact Center Specialist**
The Contact Center Specialist is responsible for handling incoming patient communications, coordinating appointment schedules, and keeping precise records in the Athena EMR system. This role also involves assisting clinical personnel by directing inquiries, managing medical records, and upholding HIPAA compliance. Applicants should possess a high school diploma or equivalent and have prior experience in a medical office or healthcare environment. Familiarity with EMR systems and excellent communication skills are essential, with bilingual proficiency in English and Spanish highly desirable.
is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
