The role of Customer Experience Supervisor entails steering sales growth while managing and motivating team members to excel in customer service. This position involves overseeing the checkout process, directing store traffic, and organizing training programs to enhance operational effectiveness. Strong leadership capabilities are essential, along with the ability to mentor associates and a commitment to providing exceptional customer experiences. Applicants should exhibit critical thinking skills, a sense of accountability, and the capacity to effectively apply company strategies in a retail context.
Penney OpCo LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
