Strongsville, Ohio, 44212
View similar jobs
Job is not accepting new candidates
Job description
Job Summary
The Customer Service Representative is responsible for delivering high-quality support and assistance to clients, ensuring a positive experience with the company’s products and services. This role requires effective communication skills to address inquiries and resolve issues promptly.
Responsibilities
- Handle customer inquiries via various communication channels.
- Provide timely and accurate information about products and services.
- Assist in resolving complaints and concerns effectively.
- Process orders, forms, and applications as needed.
- Maintain detailed and accurate customer records.
- Collaborate with other departments to enhance service quality.
Qualifications
- High school diploma or equivalent; further education is a plus.
- Proven experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work well in a team environment.
- Proficiency in using customer service software and tools.
Location
Work Arrangement
Remote
Hunter International Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
