Plaistow, New Hampshire, 03865
Job description
Job Summary
The Desktop Support Specialist I plays an essential role in providing technical assistance and support for computer systems and end-users. This position is primarily focused on troubleshooting issues, ensuring efficient system operations, and enhancing user experience within the organization.
Responsibilities
- Assist users with technical issues related to desktop hardware and software.
- Perform diagnosis and resolution of issues for operating systems and applications.
- Manage the setup, configuration, and ongoing maintenance of desktop systems.
- Support the deployment of software updates and security patches.
- Document support interactions and maintain detailed records of service requests.
Qualifications
- High school diploma or equivalent; Associate’s degree or higher in a relevant field preferred.
- Familiarity with Windows and Mac OS environments.
- Experience with common office applications and hardware troubleshooting.
- Strong communication skills and a commitment to excellent customer service.
- Ability to work independently and as part of a team.
Location
City, State Zip
Work Arrangement
On-site
Spartronics Plaistow Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
