The coordinator oversees the reception, examination, and resolution of complaints, appeals, and claims conflicts from members and providers. They are responsible for ensuring that all procedures adhere to regulatory timeframes while maintaining precise records in the CRM system. Applicants should possess a minimum of two years of experience in a healthcare setting and be familiar with AHCCCS, HCG, or CMS guidelines. A high school diploma or GED is mandatory, along with skills in Microsoft Office and an understanding of medical terminology.
Banner Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
