Long Beach, California, 90802
Job description
**Job Title: Technical Support Specialist (L1/L2)**
Deliver L1/L2 technical assistance for enterprise applications such as ERP, MES, and PLM, acting as the main liaison for internal users. Oversee and address incidents recorded in the ITSM system, ensuring compliance with performance standards, and contribute to project-related duties. A minimum of 3 years of experience in IT or Information Systems support is required, along with demonstrated expertise in service desk ticketing and ITSM tools. Applicants should exhibit robust troubleshooting capabilities and the capacity to work collaboratively across various departments.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
