Job Summary
The IT Support Specialist II at Agil3 Technology Solutions is responsible for providing technical support and assistance in a variety of IT-related functions. This role involves managing systems, applications, and services, ensuring smooth operations and effective troubleshooting techniques are applied to resolve issues.
Responsibilities
- Administer and troubleshoot operating systems and applications.
- Address issues related to local and network printers.
- Collaborate with Systems Administrators, Engineers, Cybersecurity personnel, and others to enhance IT performance.
- Provide timely and effective user support to staff and clients.
Qualifications
- Experience as an IT Support Specialist or in a closely related field.
- Proficient in operating systems and application management.
- Ability to diagnose and resolve hardware and software issues effectively.
- Strong communication skills for interacting with technical teams and end-users.
Agil3 Technology Solutions (A3T) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
