Job Summary
The Operations Manager leads the service team and coordinates the gym’s daily operations. The role focuses on delivering a strong member experience, maintaining high operational standards, and supporting the facility’s overall performance. The manager oversees staff, tracks revenue objectives, upholds facility standards, and works with other departments to identify ways to improve gym operations.
Responsibilities
- Manage and support the service team, including coordinating day-to-day work.
- Oversee daily gym operations and help ensure efficient, consistent service.
- Monitor revenue goals and contribute to the gym’s operational performance.
- Maintain facility standards and promote a clean, well-managed environment.
- Collaborate with other departments to strengthen service and improve gym performance.
Qualifications
- Two to three years of operations management experience.
- Three to four years of customer service experience.
- Ability to pass a background check.
- Ability to obtain CPR certification within 30 days of starting the role.
- Ability to perform physical duties, including lifting more than 40 pounds.
EōS Fitness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
