Job Summary
The Clinical Specialist plays a vital role in supporting patient eye care by conducting eye assessments, executing diagnostic tests, and accurately recording findings in the electronic medical records (EMR) system. This position also serves as a key communication link between patients and healthcare providers, overseeing patient workflow, and offering education on contact lens maintenance.
Responsibilities
- Assist with patient eye examinations and carry out diagnostic testing.
- Document examination results in the EMR system to ensure accurate patient records.
- Act as an intermediary between patients and doctors to facilitate effective communication.
- Manage the flow of patients within the clinic to optimize service delivery.
- Provide guidance and instruction on the proper care and use of contact lenses.
Qualifications
- Minimum of one year of relevant experience in an optical or healthcare environment.
- High school diploma or GED is mandatory.
- Strong customer service skills to enhance patient interactions.
- Able to thrive in a fast-paced work setting.
Visionworks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
