St. Louis, Missouri, 63101

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Full Time
Hybrid

Job description

The advisor is responsible for spearheading service recovery initiatives and addressing intricate patient issues to boost satisfaction and quality results. They collaborate with leadership and team members to execute strategic improvement projects informed by patient feedback and performance data. Applicants should have an associate’s degree or comparable experience along with a minimum of five years in a related field. Exceptional communication, coaching, and analytical abilities are essential to proficiently handle patient complaints and promote service excellence.


STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
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Patient Experience & Service Recovery Advisor
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supports..pdf, .doc, .docx, or .txt file