Job Summary
The Product Manager will lead the development and ongoing improvement of credit and debit card programs. Using data and AI to identify opportunities and support portfolio growth, this role will work with teams across the organization to strengthen customer servicing, maintain effective operations, and uphold regulatory requirements.
Responsibilities
- Develop and optimize credit and debit card programs to support portfolio performance and growth.
- Apply data and AI to inform product decisions and identify opportunities to improve card offerings.
- Collaborate across departments to enhance servicing models and customer support.
- Promote operational excellence and ensure programs meet applicable regulatory requirements.
Qualifications
- At least 5 years of experience in card services, payments, and product management.
- Specific expertise in the credit card industry.
- Bachelor’s degree or equivalent experience.
- Strong analytical, communication, and presentation skills.
Orange County's Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
