The Recovery Representative plays a vital role in ensuring the precise and prompt handling of bank returned items, effectively minimizing financial risks for the organization. This position emphasizes delivering exceptional customer service by guiding clients through the resolution procedures and addressing product-related concerns. Applicants should possess a high school diploma along with a minimum of 4 years of experience in customer service, finance, accounting, or payroll, with a preference for candidates who have prior collections experience.
Paychex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
